NHS Emergency Call Taker

NHS Emergency Call Taker

Are you looking to make a real difference to patients, our community and want a job where you will work with supportive colleagues? Are you looking for the challenge of working in a fast paced, dynamic and adaptable service, with a career that’s not just ‘another job’?


We are looking to recruit reliable, caring and enthusiastic people to join our motivated, friendly and hardworking team based in Otterbourne, Winchester.


We are offering a great basic salary of £20,330 (for full-time). For all hours that you work between 8pm and 6am Monday – Friday and all-day Saturday you will earn a shift bonus which means you will earn approximately £14 per hour. For Sundays and Public Holidays, you will earn approximately £17.60 per hour. Holiday entitlement is 27 days plus 8 bank holidays (pro rata for part time).


The Role

As part of the team, you will be working in the ambulance control centre alongside Dispatchers, Clinicians and other NHS professionals. You will be directly involved with live 999 ambulance emergency calls, taking vital information to help arrange the most appropriate care and support.


We are looking for people to work as part of our dynamic team to help support our 999 service. You will be dealing with potential life and death calls from members of the public. This could vary from someone who has fallen over to guiding someone to perform CPR or assisting with the birth of a baby! This is a career where no two calls are ever quite the same.


We are offering hours of either 22.5 or 37.5. Candidates will be required to work a variety of shifts which will include nights, weekends, bank holidays and religious holidays. Please look at the example rotas under “additional information” on the right of the advert.


We can offer

  • Training and support from our dedicated in-house education team.
  • A nationally recognised qualification in 999 emergency call prioritisation.
  • Occupational Health support along with an Employee Assistance Programme.
  • Enrolment into the NHS Pension Scheme.
  • NHS Discounts in over 200+ stores including holidays, days out, car insurance, restaurants and clothing.
  • Progression opportunities within the organisation.


To find out more and apply visit: https://www.jobs.nhs.uk/xi/vacancy/917099905


Closing Date: 15 April 2022